Terms, Privacy & Cookies Policy
Last updated: September 2026
Part 1: Website Terms & Conditions
1. About Us & Independent Reseller Status
This website is operated by an independent Authorized Reseller specializing in marketing and facilitating orders for UK telecommunications, television, broadband, and mobile services. We are an independent partner agency and not the direct network provider. All orders, contract activations, and package setups processed through our telephone support lines (0330 520 2615) are subject to network provider qualification, credit checks, and availability.
2. Telephone Calls, Monitoring & Recording
When you call our customer service and order lines at 0330 520 2615, please note that telephone calls may be recorded and monitored for quality assurance, staff training, security, and regulatory compliance purposes. By calling our lines, you consent to such monitoring and recording. Caller information and telephone data provided during calls are handled in strict accordance with our Privacy Policy.
3. Use of Website & Intellectual Property
All content featured on this website—including text, graphics, logos, button icons, images, and software layouts—is protected under UK and international copyright laws. All brand names, logos, and trademarks (including Sky, Sky Sports, Netflix, Samsung, and associated product names) belong to their respective corporate owners. They are used on this site strictly for descriptive identification and authorized retail marketing purposes under valid partner permissions.
4. Pricing, Offers & Promotions
Promotional pricing, broadband speeds, switching bonuses (such as leaving fee coverage up to £200), and bundle packages advertised on this site are subject to change without notice based on provider availability and promotional periods. Final contract pricing, terms, and minimum commitment periods are confirmed directly with our customer support agents when placing your order over the phone.
5. Limitation of Liability
While we strive to ensure that all information on this website is accurate and up-to-date, we do not warrant that the site will operate uninterrupted or error-free. We accept no liability for any direct, indirect, or consequential loss arising from the use of this website or reliance on advertised packages prior to formal contract confirmation via telephone.
Part 2: Privacy & Cookies Policy
6. Information We Collect
We may collect, use, store, and transfer different kinds of personal data grouped as follows:
- Identity Data: First name, last name, and title.
- Contact Data: Billing address, delivery address, email address, and telephone numbers (collected when you interact with our site or call 0330 520 2615).
- Technical Data: IP address, browser type, time zone setting, operating system, and platform device specs.
- Usage Data: Information regarding how you navigate and interact with our website pages.
7. How We Use Your Information
Your data is strictly processed to fulfill your service requests, connect you with authorized support agents, verify broadband/mobile package availability at your UK postcode, and maintain internal business compliance. We never sell or distribute your personal contact details to unauthorized third-party marketing entities.
8. Cookies Policy
Our website uses small text files called cookies to distinguish you from other users, monitor traffic performance, and improve your overall browsing experience. You can choose to accept or decline cookies via your browser settings, though declining them may limit certain website functionalities.
9. Contact & Support Inquiries
If you have any questions regarding these terms, your data privacy, or our authorized reseller packages, please speak directly with our customer support team: